Quality management

Our commitment to customer satisfaction

At ZEIBINA, quality is at the heart of everything we do. We are convinced that only the highest quality standards and well-functioning processes can ensure the satisfaction of our customers and the long-term success of our company. Our comprehensive quality management system is designed to continuously deliver top performance and always exceed the requirements and expectations of our customers.

Our principles of quality management

1. Customer satisfaction: The satisfaction of our customers is our top priority. We listen carefully, understand our customers‘ needs and offer customized solutions that not only meet but exceed their expectations.
   
   
2. Continuous improvement: Quality is not a state, but a continuous process. We focus on constantly improving our processes, products and services in order to always be one step ahead.
   
   
3. Employee commitment: Our employees are our most valuable asset. Through regular training and a motivating working environment, we encourage the commitment and responsibility of each individual for the quality of our work.
   
   
4. Process orientation: Efficient and effective processes are the basis for high quality. We analyse, optimize and standardize our workflows to minimize errors and maximize productivity.
   
   
5. Partnership with suppliers: Our suppliers are also an essential part of our quality management. Through close cooperation, we ensure that they also meet our high quality requirements.
   
   

Quality management system (QMS)

Our quality management system is based on the international standards of ISO 9001 and IATF 16949 for the automotive industry. These standards provide a structured approach for the implementation, monitoring and improvement of our quality processes.

• ISO 9001: This standard forms the basis for our QMS and ensures that our products and services consistently meet the requirements of our customers.
  
  
• IATF 16949: As a supplier to the automotive industry, we have certified our QMS in accordance with this special standard, which places additional requirements on quality management in the automotive industry.
  
  

Our quality promise

• Precision and reliability: We guarantee precise and reliable products that meet the highest quality standards.
  
  
• Innovation and excellence: We ensure the outstanding quality of our solutions through innovative technologies and excellent processes.
  
  
• Transparency and trust: Open communication and transparent processes create trust and strengthen relationships with our customers and partners..
  
  

Certificates and awards

Our continuous efforts to achieve the highest quality have been recognized by various certificates and awards. ZEIBINA is proud to hold the ISO 9001 and IATF 16949 certificates, which confirm our competence and commitment to quality management.

Through our dedicated quality management, we create trust, ensure satisfaction and strive for continuous improvement. ZEIBINA – your partner for the highest quality.